FAQ: Pricing and billing
Common questions about the free 30-day pilot, organization subscriptions, and the consumer Apple subscription.
How much does it cost?
**Organizations:** Organizations start with a free 30-day pilot. Talk to the team for pricing. **Individuals (iPhone):** SmishAlert Personal is $49.99 a year. Unknown Guard is $79.99 a year. Sold through the App Store. **Android:** we do not offer consumer in-app purchases on Google Play; Android is deployed by organizations via MDM. See Plans compared and The 30-day pilot for detail.
When am I charged?
For individual plans, you're charged after you tap Subscribe and complete the purchase in the App Store. You can cancel anytime in Settings → Apple ID → Subscriptions so you won't be charged on renewal.
Why was I charged?
Charges come from Apple (they'll show as "Apple" or "App Store" on your bank or card statement). That usually means a renewal. You can see the exact date of your next charge in Settings → Apple ID → Subscriptions → SmishAlert.
How do I know my subscription is active?
iPhone: Settings → your name → Subscriptions → SmishAlert, or open the app and confirm you have access. Enterprise Android: access is governed by your organization's license; confirm with IT or your SmishAlert admin. There are no consumer Google Play subscriptions today.
Can I use SmishAlert on more than one device?
iOS subscriptions follow Apple ID rules: you can install on another iPhone using the same Apple ID and use Restore purchases. Android enterprise users follow your organization's device and account policy. Organization-wide user billing is typically managed on the web.
Can I get a refund?
For iOS purchases made through Apple, refunds follow Apple's policies. Android consumer IAP is not offered; for enterprise licensing, contact your SmishAlert account contact or support@smishalert.ai.
What about teams and organizations?
Organizational programs include MDM deployment across iOS and Android, campaign correlation, executive reporting, SIEM/SOAR integrations, and optional training add-ons. Organizations start with a free 30-day pilot. Talk to the team for pricing. To scope a pilot, schedule a call at https://www.smishalert.ai/assessment or email support@smishalert.ai.