SmishAlert and your security awareness program

Your awareness program teaches people what to watch for. SmishAlert shows what's actually reaching their phones.

Security awareness training is where most organizations already invest against social engineering, and a good program changes behavior. What it can't do on its own is see the text messages people receive, or give someone an answer in the moment they're unsure. SmishAlert is built to sit alongside your awareness program. It gives people somewhere to turn when a message looks wrong, and gives the program owner real lures and targeting patterns to teach from.

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How the two fit side by side

Rows summarize where each one does its work, not every product or plan on either side.

Dimension	SmishAlert	Security awareness training
Primary job	Guidance on real messages in the moment, and visibility into the campaigns reaching your population.	Building lasting habits through training, simulation and measurement over time.
When it acts	The moment someone is unsure about a message they actually received.	On a training calendar, and in simulations the program designs.
What it measures	Which lures, brands and campaigns are reaching which teams, as it happens.	Training completion, simulation outcomes and reporting behavior, mostly in email.
Who usually owns it	Security operations and the awareness program owner together.	Awareness, GRC or learning teams.

What security awareness training does best

Building a reporting culture and the habit of pausing before a tap.
Measuring behavior change over time and showing it to leadership, boards and auditors.
Covering the full range of human risk, from passwords to physical security, rather than a single channel.
Simulation programs that let people practice before a real attacker tests them.

What SmishAlert adds

A place to send a suspicious text and get guidance back while it still matters, so training has somewhere to go.
The lures, brands and timing of attacks actually reaching your people, so content matches the real threat.
Evidence for the part of the program that happens on phones, where email simulation data doesn't reach.
Early warning when a campaign starts targeting a team, so the program can respond in days rather than at the next training cycle.

How they work together

Teach SmishAlert as the place to report a suspicious text, so the habit your program builds has a destination.
Feed SmishAlert campaign findings into upcoming content, using lures your people actually received.
Report both side by side: behavior from your awareness platform, real-world exposure from SmishAlert.

SmishAlert is not a security awareness training platform and works alongside the program you already run.